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FAQ
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How can I track my order on Timberandpinepnw?To track your order on Timberandpinepnw, simply log in to your account and go to the 'Order History' section. There, you will find the tracking information for your recent orders. Additionally, you will receive a shipping confirmation email with tracking details once your order has been dispatched.
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Q: What are the shipping times for orders placed with Timberandpinepnw?A: At Timberandpinepnw, we strive to ensure your unique and heartfelt gifts are delivered as quickly as possible! Typically, orders are processed within 1-3 business days. For our valued customers within the US, standard shipping options usually take 3-7 business days post-processing. For our international friends, shipping times can vary depending on the destination. Please note that wood burnings and custom work are specialties of ours and require a processing time of 2 weeks to ensure the highest quality and craftsmanship. We appreciate your patience and understanding, as your satisfaction is our top priority!
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How can I order custom products on Timberandpinepnw?To order custom products on Timberandpinepnw, simply navigate to the 'Custom Orders' section on our website and fill out the customization form with your specifications. Our team will review your request and get in touch with you to discuss further details and pricing.
Please fill out the form below if you have any questions or concerns!
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